Your Successful Customers Want To Talk About You

Let us turn their experiences into a steady flow of compelling customer success stories that grow your audience, your email list, and your customer base.

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Great Customer Stories

Don't Happen By Chance

It's a well-known fact that customer success stories, testimonials and case studies help you connect with your audience, create social validation, and convert more prospects into buyers. 

The problem is that most companies don't have a strategic process for creating an ongoing stream of inspiring customer stories. They may have plenty of happy customers, but regretfully, many of their best stories are slipping through the cracks.

Sure. You can have a great product or service, but if you're not continuously capturing and promoting stories about successful experiences customers are having with your company on a regular basis, you're squandering valuable opportunities to influence people to do more business with you.

That's where we come in.

Introducing... Customer Story Engine

A fully-managed system that engages your audience, builds credibility, and grows your business by streamlining your customer story flow.

Step 1 - Collect

When customers have a great experience with your company, it's vitally important that you someone reach out to them as soon as possible to capture their comments while they're still excited!

Via email, onsite calls-to-action, live chat, help desk, and other engagement tools, our system uses a strategic questioning to proactively collect story data while it's fresh and spontaneous.

What you get

A managed story collection system in which our team uses manual outreach and technology to generate an ongoing flow of valuable customer feedback that can be crafted into enhanced testimonials, success stories, case studies, and other valuable marketing content.

Step 1 - Collect

When customers have a great experience with your company, it's vitally important that you someone reach out to them as soon as possible to capture their comments while they're still excited!

Via email, onsite calls-to-action, live chat, help desk, and other engagement tools, our system uses a strategic questioning to proactively collect story data while it's fresh and spontaneous.

What you get

A managed story collection system in which our team uses manual outreach and technology to generate an ongoing flow of valuable customer feedback that can be crafted into enhanced testimonials, success stories, case studies, and other valuable marketing content.

Step 2 - Craft

Once we've captured the customer's raw story data, a professional US-based storywriter will gather any other key information and images needed to craft a visually-engaging and compelling story designed to inform and inspire your growing audience.

The success stories we craft are designed to connect with your audience on an emotional level, build social validation and to move people take the next step with your product, service and company.

What you get

Professionally-crafted, visually-engaging success stories and testimonials that help drive more traffic, shares, conversions and sales.

Step 3 - Publish

As soon as a freshly-written customer story has passed through our quality assurance process, and been approved by you, our team will publish the story to your Customer Story Hub™ which we build and manage for your company.

This professionally-designed hub is designed to enhance  the "stickiness" of your stories, and scale as your ever-growing collection of stories expands.

What you get

A visually-engaging hub for customer stories and enhanced testimonials that we build, curate, host & manage for you.

Step 3 - Publish

As soon as a freshly-written customer story has passed through our quality assurance process, and been approved by you, our team will publish the story to your Customer Story Hub™ which we build and manage for your company.

This professionally-designed hub is designed to enhance  the "stickiness" of your stories, and scale as your ever-growing collection of stories expands.

What you get

A visually-engaging hub for customer stories and strategic testimonials that we build, curate and manage for you.

Step 4 - Promote

Savvy marketers know that great customer stories are some of the most valuable, evergreen content a company can ever have. Success stories are like "marketing gold". You and your company earned them. And they are uniquely yours.  In other words, they need to be shared with the world.

And that's why our team helps get exposure for your success stories by promoting each story across a variety of channels, including Email, Twitter, Facebook, Linkedin, etc.

What you get

A continuous flow of stories launched & promoted to your audience, prospects and existing customer base driving more social validation, engagement, and sales conversions.

Customer Story Engine turns every new story into a powerful marketing asset that is actively managed and promoted by a trustworthy team dedicated to growing your audience and business.

“Marketing is no longer about the stuff that you make, but about the stories you tell.”

Seth Godin

Author, Entrepreneur, Marketer

“The stronger the dialog, the stronger the brand; the weaker the dialog, the weaker the brand.”

Larry Webber

CEO & Founder of Racepoint Global

Your Business WITHOUT Customer Stories

You're not converting enough leads into customers because people aren't really sure your solution solves the problem they need to solve.

You're struggling to communicate the real value that your solution can deliver to your target audience.

People aren't spreading the word about your business, because it's hard for them explain what you do.

You're struggling to prove ROI to potential buyers, because you lack real-life examples, and use cases showing how your solution gets real results.

Your company is suffering from a lack of credibility and validation from your market and industry

You're not getting enough media coverage in mainstream or industry publications, because your marketing is mostly product-focused and lacks the human element.

Your sales cycle is too long, and you're struggling to generate revenue because people don't feel an urgent need to invest in your product.

Your Business WITH Customer Stories

Customer stories help you convert more leads into sales by showing real, verifiable proof that your solution works as promised.

Customer stories communicate the real value your product or service provides from the customer's perspective.

Stories generate more referrals and social sharing 
because people naturally share stories with others.

Stories help you prove ROI, because they clearly show how real people are getting real results by investing in your product or service.

Customer stories help you quickly build social proof or social validation, a major force driving most buying decisions.

Success stories help you attract more media attention because they’re about real people and can be easily turned into newsworthy articles.

Customer stories help create a sense of urgency when a prospect sees that competitors featured in your stories have gained an advantage by using your product.

What You Get With Your

Customer Story Engine

Story Capture System

Every day, there are numerous opportunities to capture story data from customers.

That's why we build you a progressive, multi- step Story Capture System. We also infuse your website and blog content with triggered Story Hooks designed to engage customers and ask key questions to help us identify new candidates, while generating a flow of fresh story content and strategic testimonials in raw form.

Story Capture System

Every day, there are numerous opportunities to capture story data from customers.

That's why we build you a progressive, multi- step Story Capture System. We also infuse your website and blog content with triggered Story Hooks designed to engage customers and ask key questions to help us identify new candidates, while generating a flow of fresh story content and strategic testimonials in raw form.

Customer Story Hub

Great success stories and testimonials deserve to be showcased in the best light possible. That's why we build, host and manage a visually-engaging Customer Story Hub™ just for you.

Our team publishes each new success story to your hub,  adds intelligent calls-to-action, and schedules the story to launch on the date that works best for you.

Your story hub makes it easy for people to find stories and testimonials relating to their specific business and industry.

The story hub not only attracts new traffic with great content, but it's designed to capture more stories, while inspiring people to share your customer success stories with their networks.

Evergreen Story Content

Let's face it, most of your customers are not professional writers. But don't worry, our expert storywriters and editors based in the United States will "wordsmith" the answers your customers give to strategically-planned questions into compelling, sharable, rankable evergreen story content that grows your audience while converting more leads into paying customers.

Now you don't need worry about the high costs that go with hiring, training and managing content strategists, copywriters, editors, designers, developers, content promoters, etc.

Simplify your workflow. Get your Customer Story Engine started today, then sit back and relax while our skilled story marketing team orchestrates the entire story creation, optimization and promotion process.

Evergreen Story Content

Let's face it, most of your customers are not professional writers. But don't worry, our expert storywriters and editors based in the United States will "wordsmith" the answers your customers give to strategically-planned questions into compelling, sharable, rankable evergreen story content that grows your audience while converting more leads into paying customers.

Now you don't need worry about the high costs that go with hiring, training and managing content strategists, copywriters, editors, designers, developers, content promoters, etc.

Simplify your workflow. Get your Customer Story Engine started today, then sit back and relax while our skilled story marketing team orchestrates the entire story creation, optimization and promotion process.

Story Promotion

Every customer story we craft for you becomes a digital asset with the potential to grow your audience, attract and retain customers for many years to come.

In order to increase engagement and ROI for every story, we will write, schedule and send an email broadcast to promote each story to your list.

In addition to that, our team will write and schedule social posts for you, including Tweets, Facebook posts, LinkedIn posts to promote each new success story to your key social channels.

Customer Story Marketing™ can be used at every stage of the lifecycle to generate new leads, converting existing leads and turn them into paying customers. .

Story Analytics

Our team measures the performance of your story content across multiple channels, including your websites, blog, and social media.

We also track metrics on how many people are consuming your stories, how many are sharing them, including how and where they're sharing that content.

It's also essential to monitor how your customer story flow is supporting lead generation and nurturing, as well as how stories are helping to drive more revenue by building your audience, and filling the sales pipeline.

Story Analytics

Our team measures the performance of your story content across multiple channels, including your websites, blog, and social media.

We also track metrics on how many people are consuming your stories, how many are sharing them, including how and where they're sharing that content.

It's also essential to monitor how your customer story flow is supporting lead generation and nurturing, as well as how stories are helping to drive more revenue by building your audience, and filling the sales pipeline.

In other words, you get a fully-managed flow of compelling customer story content that engages your audience, builds credibility, and grows your business... so you can focus on what you do best.

BOOSTS ENGAGEMENT

Success stories attract more eyeballs, drive more likes, comments, shares, and clicks. They can even attract media attention for your company.

BUILDS TRUST

Stories help you connect with your audience(in a human way), while building social proof - a major force driving most buying decisions

DRIVES CONVERSIONS

Customer Story Marketing helps you convert more leads into sales by showing real, verifiable proof that your solution works as promised.

When you compare the high cost of hiring and managing a team of copywriters, graphic designers and marketers to collect, craft, publish and promote your customer success stories...

...and with packages to fit most marketing budgets, Customer Story Engine is the fastest way to start promoting your customer stories.

Success story packages to fit your company's content marketing needs and budget

LETS TALK

“Since StoryOps launched our customer story hub, we’ve seen inbound leads purchase in days versus months. Also, now our team has a flow of fresh sales material we can share on demos, demonstrating to prospects the kind of results and ROI they can get with our product.”

Ethan Denney

CEO at ConvertFlow

We Integrate With Your Existing Workflow

Our Customer Story Marketing™ team and system adapt to the tools and processes your company uses to work effectively, while generating a continuous flow of new testimonials and customer stories designed to help you convert more leads into paying customers.

“Tell a relevant, targeted, transparent story, and the whole world will share it.”

Randall Lane

Editor - Forbes Magazine

“Stories have the power to increase your conversions from potential customers, to carve out a place for you in the social media channels, and to enhance visual communication.”

Neil Patel

Co-founder of Crazy Egg and KISSmetrics